EMAIL DR VAPNEK
If you have access to email, this is a convenient way to contact Dr. Vapnek for non-urgent medical questions. Dr. Vapnek generally checks his email on a daily basis, usually after the office has closed, so you can expect a response within 24 hours in most cases. Depending upon your wishes, this response can be via email or via telephone. Remember that electronic communication is not 100% reliable nor is it guaranteed to be 100% confidential, so use your judgment and do not hesitate to pick up the telephone if you do not receive a response within an appropriate period of time.
The types of issues that are appropriate for email include routine medical questions, queries about recent articles you may have read, or anything else that is not an emergency. You can also request prescription refills or simply let the doctor know how you are doing. Remember, though, that an email is not a substitute for a face-to-face meeting with Dr. Vapnek, and it is impossible for Dr. Vapnek to make a diagnosis or institute a new treatment without first examining you.
EMAIL OFFICE STAFF
If you have access to email, this is a convenient way to contact Dr. Vapnek’s office staff for non-urgent, administrative questions. Some of your options include making/changing an appointment date, refilling prescriptions, requesting medical records, and asking questions regarding insurance and billing. . Remember that electronic communication is not 100% reliable nor is it guaranteed to be 100% confidential, so use your judgment and do not hesitate to pick up the telephone if you do not receive a response within an appropriate period of time.
While the office staff will do their best to accommodate your requests, it may not be possible to make an appointment at the exact time or on the exact date you have requested. For this reason, it may be preferable to use the telephone. Also, if you need to cancel an appointment, please do this by telephone and in all cases, make sure this is done more than 24 hours in advance. If you do fail to cancel an appointment within 24 hours or if you simply don’t show up, you may be charged for the visit. We are now also offering online booking and cancellation on the ZocDoc.com website.